Support
Stuck? We’ll get you moving.
Two ways to reach us. The community forum is the fastest route for most questions — someone has usually hit it before. For anything account-related or private, email works better.
Community Forum
Ask a question and get answers from other Total CMS users and from us. Public threads mean the next person with the same problem finds the answer too — and someone has often already solved it.
Ask the CommunityEmail Support
For licensing, billing, or anything you would rather not post publicly, email us directly. Include your domain and edition and we can usually skip a round trip.
Check the docs first
Most questions are answered in the documentation — and your AI assistant can search it live over MCP from the integrations page.
Something broken?
Include your Total CMS version, PHP version, and host. The admin dashboard shows all three, and it saves us asking before we can help.
Still evaluating?
The 45-day trial includes every Pro feature, so you can test against a real project before buying. Pre-sales questions are welcome by email.
Licenses
Lost track of your licenses?
Enter the email address you purchased with and we will send you a report of every Total CMS license on your account — editions, domains, and update status. No sign-in needed.